Privacy Policy for vipph link

1. Introduction

This Privacy Policy applies to vipph link ("the Platform," "we," "us," or "our"), accessible at vipphlink.net, and covers all services offered through the website and the vipph link mobile application. It explains how we collect, process, store, and protect personal data submitted by players and visitors.

vipph link is operated for Philippine players. The personal information we handle is subject to applicable Philippine data protection standards. This policy is written in plain language so every member understands their rights and our obligations clearly.

By accessing vipph link and creating an account, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not register or continue using the platform.

2. Information We Collect

We collect information in two ways: directly from you when you interact with the platform, and automatically as you use it.

Information You Provide Directly

• Registration details: Full name, date of birth, email address, mobile number, and residential address in the Philippines.
• Identity verification (KYC): Government-issued ID, selfie or photo verification, and proof of address — required to verify eligibility and process withdrawals.
• Payment information: Transaction records for deposits and withdrawals processed through supported Philippine payment methods such as GCash, Maya, and bank transfer. We do not store full payment credentials — these are handled securely by the payment processor.
• Account activity: Betting history, game sessions, bonus claim records, and communication with support.
• Responsible gaming settings: Deposit limits, session time preferences, and self-exclusion requests.

Information Collected Automatically

• Device and access data: IP address, device type, browser type, operating system, and mobile network information.
• Usage data: Pages visited, session duration, features used, and in-platform navigation patterns.
• Cookies and similar technologies: See Section 7 for details on how vipph link uses cookies.

3. How We Use Your Data

The personal information we collect is used for specific, legitimate purposes. We do not process your data for reasons beyond what is listed here without your explicit consent.

We will not use your personal data to send unsolicited marketing communications from third-party brands, nor share it with advertisers outside the platform ecosystem.

4. Sharing Your Information

vipph link does not sell your personal data. We share information only in the following limited circumstances:

Trusted Service Providers

We work with third-party companies to operate the platform. These include payment processors that handle GCash, Maya, and bank transfer transactions, identity verification and KYC service providers, fraud detection systems, and cloud infrastructure providers. Each of these partners is bound by data processing agreements and is only permitted to use your data for the specific purpose for which it was shared.

Legal Obligations

vipph link may disclose personal information if required to do so by law, court order, or at the request of a government authority or law enforcement agency acting within its legal mandate. We will only disclose the minimum amount of information required to comply.

Protection of Rights

We may share data when we reasonably believe disclosure is necessary to protect the rights, property, or safety of vipph link, our players, or the public — for example, in cases of suspected fraud, multi-accounting, or money laundering.

Business Transfers

In the unlikely event of a merger, acquisition, or transfer of platform operations, your data may be transferred to the successor entity. You will be notified in advance of any such change and of your options regarding your personal information.

5. Data Security

Keeping your personal information secure is a core responsibility at vipph link. We implement multiple layers of protection:

• SSL/TLS encryption: All data transmitted between your device and vipph link is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Sensitive account actions — including login from new devices and withdrawal requests — require one-time password confirmation to your registered mobile number.
• Access controls: Internal access to personal data is restricted to authorised personnel who need it to perform their role, and is subject to audit logging.
• Secure storage: Personal data is stored in secured, access-controlled infrastructure with regular security reviews.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorized access or suspicious behavior.

While we take all reasonable steps to protect your data, no online system can guarantee absolute security. You are also responsible for keeping your login credentials confidential and not sharing your account access with anyone else.

6. Data Retention

vipph link retains personal data for as long as your account is active and for a reasonable period afterward, as required for legal, fraud prevention, and dispute resolution purposes.

Specifically:

• Account and identity data is retained for the lifetime of your account and for a minimum period following account closure, as required by applicable obligations.
• Transaction and betting records are retained for a period sufficient to allow resolution of any disputes and to comply with financial record-keeping requirements.
• Support correspondence is retained for a period sufficient to manage ongoing issues and quality assurance.

When personal data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

7. Cookies and Tracking Technologies

vipph link uses cookies and similar technologies to improve your experience on the platform. Cookies are small data files stored on your device when you visit the site.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. They manage your login session, keep you authenticated, and ensure security features work correctly. These cannot be disabled.
• Performance cookies: Collect anonymous data about how players use the platform — which pages are visited most often and where errors occur. This helps us improve the experience for everyone.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your visit.
• Analytics cookies: Help us understand traffic patterns and usage trends across the platform in aggregate, without identifying individual users.

You can manage cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. vipph link does not use third-party advertising cookies or tracking pixels for external ad networks.

8. Your Privacy Rights

As a player on vipph link, you have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal information is inaccurate or incomplete, you have the right to request that we update it.
• Right to deletion: You may request that we delete your personal data, subject to our legal obligations and legitimate interests such as fraud prevention and financial record-keeping.
• Right to object: You can object to certain types of data processing, such as direct marketing communications.
• Right to data portability: In some circumstances, you may request that we provide your data in a portable format.
• Right to withdraw consent: Where your data is processed based on consent, you may withdraw that consent at any time — though this will not affect processing that already took place.

To exercise any of these rights, contact our support team at [email protected] with your registered account details and a clear description of your request. We aim to respond within a reasonable timeframe.

9. Minors and Age Restriction

vipph link is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

If we discover that an account has been registered by a person under 21, the account will be immediately suspended, all data associated with it will be reviewed, and any funds or bonuses will be forfeited. Any personal data collected in connection with such an account will be deleted in accordance with our data retention policy.

If you believe that a minor has registered on the platform using false information, please contact us at [email protected] immediately so we can investigate and take appropriate action.

10. Updates to This Privacy Policy

vipph link may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make significant changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect your rights or how we handle your data, we will take reasonable steps to notify you — for example, through a notice in your account or a communication to your registered email address.

We encourage you to review this page periodically. Your continued use of vipph link after any change to this Privacy Policy constitutes your acceptance of the updated version.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how vipph link handles your personal data, please reach out to our team:

Email: [email protected]

When submitting a privacy-related request, please include your registered username and a clear description of your query so we can assist you efficiently. We aim to respond to all privacy inquiries within a reasonable timeframe.

For questions about your account's terms of use, visit our Terms & Conditions page. For responsible gaming support and tools, visit our Responsible Gaming page.